Short answer
The IT architect in a DAM selection owns integration architecture, security, API limits and hosting. The IT architect leads Checkpoint 4: Shortlist filters on hosting and integration depth, runs the integration scenario at Checkpoint 5: Test and holds a veto on security. The role is essential from the first integration onwards, which in practice means every DAM connected to a PIM, CMS or commerce platform.
What the IT architect owns in a DAM selection
The IT architect owns four outcomes in a DAM selection: a fitting integration architecture, a security posture that passes review, API capacity for real volumes, and compliant hosting.
Integration architecture
The IT architect maps every system the DAM exchanges data with: PIM, CMS, commerce, creative tools, identity provider and analytics. For each connection the architect records direction, trigger, volume and owner. The DAM integrations guide lists the connections that decide value.
Security
The IT architect owns single sign-on, user provisioning, access control, encryption and audit logging requirements. SAML single sign-on lets users log in to the DAM with their corporate identity provider credentials. The architect also checks certifications and the sub-processor list with procurement.
API limits
The IT architect owns the question of capacity. Rate limits, bulk endpoints, webhooks and API version policy decide whether integrations and migration run within the planned time. The architect tests them with production-like volumes during the proof of concept.
Hosting and data residency
Data residency is the physical location where data and its backups are stored and processed. The IT architect confirms the region for primary storage, backups, CDN origin and AI processing. European buyers often need all four inside the EU.
Checkpoints the IT architect leads
The IT architect leads Checkpoint 4, runs the integration scenario at Checkpoint 5 and supports every other checkpoint.
| Checkpoint | IT architect role | Output |
|---|---|---|
| 1 Map | Support | System context diagram and integration inventory |
| 2 Define | Support | Security, hosting and integration requirements with priorities |
| 3 Justify | Contributor | Integration and hosting cost lines for the five-year model |
| 4 Shortlist | Lead | Filters on hosting region, certifications and integration depth |
| 5 Test | Scenario lead | Integration scenario and proof of concept with one live integration |
| 6 Score | Scorer and veto holder | Scores for API and extensibility, security and PIM integration depth |
| 7 Sign | Reviewer | Service levels, data processing terms and exit format |
The architect writes the security requirements in Checkpoint 2. Requirements state the identity provider, provisioning standard, hosting regions and certifications the organisation accepts.
Architecture choices the IT architect frames
The IT architect frames one architecture choice before the shortlist: a DAM suite with built-in delivery and portals, or a composable DAM connected to other services by APIs and events.
Composable DAM is an architecture in which the DAM is one interchangeable service in a stack connected by APIs and events. Composability trades integration work for flexibility. A suite reduces the number of integrations and ties more of the stack to one vendor. The table gives the DAMSelection assessment of the trade-offs.
| Factor | Suite DAM | Composable DAM |
|---|---|---|
| Integrations to build and run | Fewer | More |
| Dependence on one vendor roadmap | Higher | Lower |
| Internal engineering capacity needed | Lower | Higher |
| Fit with an API-first web stack | Varies by vendor | Strong |
The architect records the choice and its reasons in the requirements. The headless DAM guide covers the trade-offs in more detail.
Demo requests the IT architect makes
The IT architect asks vendors to prove integration and security claims with live calls, documentation and configuration. Each request belongs in the scripted demo or the proof of concept.
- Show the public API documentation, the rate limits per endpoint and the bulk endpoints for upload and metadata update.
- Show a webhook firing when an asset is approved, updated or expires, and the payload it sends.
- Show single sign-on with our identity provider and user provisioning through SCIM.
- Show the hosting region for primary storage, backups, CDN origin and AI processing, in writing.
- Show the connector to our PIM, and state who builds and maintains it.
- Show what happens to published rendition URLs when an asset gets a new version.
- Show the API versioning and deprecation policy, with notice periods.
- Show a full export of assets, metadata and relationships through the API or a bulk tool.
- Show the sandbox or test environment and its price.
The architect scores against pass criteria agreed in advance. A claim without documentation or a live call scores as unproven.
Documents the IT architect uses
The IT architect works from five documents during the selection.
| Document | Purpose | DAMSelection resource |
|---|---|---|
| System context diagram | Shows every system the DAM connects to | Internal document |
| Security requirements | Lists identity, hosting and certification needs | Security requirements guide |
| Integration depth comparison | Rates connectors per PIM and DAM pairing | PIM and DAM Fit Map |
| Security and procurement review | Collects certificates, test results and sub-processors | Security review guide |
| Integration test plan | Defines test cases for the proof of concept and go-live | Integration testing guide |
The Fit Map rates integration depth on four levels, from a native connector maintained by the DAM or PIM vendor down to a custom build. The integrations overview explains the levels.
Worked example: API capacity for migration
API rate limits decide how long a migration takes. The figures in this worked example are hypothetical and show the method.
A library holds 500,000 assets. Each asset needs three API calls: upload, metadata write and relationship write. The vendor allows 10 requests per second for the migration account.
- Total calls: 500,000 assets times 3 calls equals 1,500,000 calls.
- Time at full rate: 1,500,000 calls divided by 10 per second equals 150,000 seconds.
- Hours: 150,000 seconds divided by 3,600 equals about 42 hours for one clean pass.
- Retries and validation: plan for at least one partial rerun.
The architect asks for the migration rate in writing before signature, because the planned cutover window depends on it. A vendor bulk import tool can shorten the run, so ask for both figures.
Risks the IT architect catches
The IT architect catches five risks that other seats rarely see in demos.
- Third-party connectors: a connector built by a partner can lag the DAM or PIM release cycle. The architect records who maintains each connector.
- Rate limits at volume: an API that handles a demo can throttle a migration or a nightly PIM sync. The architect tests with realistic volumes.
- AI processing outside the EU: assets stored in the EU can still be sent to AI services in other regions. The architect asks where every AI feature runs.
- Broken URLs: renditions published to websites can change address when an asset gets a new version. The architect tests version updates on live URLs.
- Late security review: reviews started after the decision often add four to eight weeks, a DAMSelection assessment. The architect starts the review during Checkpoint 5.
How the IT architect works with the other seats
The IT architect depends on the DAM manager for data structures and on procurement for contract terms.
- With the DAM manager: agree which metadata fields the PIM, CMS and commerce platform read and write.
- With procurement and legal: align the data processing agreement, sub-processor terms and exit format.
- With the CMO: report integration and hosting costs for the five-year model, and any veto items.
- With the PIM owner: agree the shared data model for product images and documents.
The architect reports on one page per vendor, as described in the DAM selection roles overview.
IT architect checklist
The IT architect checklist covers eight steps before scoring closes.
- Draw the system context diagram with every integration and its direction.
- Write security requirements with identity, provisioning, hosting and certification lines.
- Filter the longlist on hosting region and integration depth at Checkpoint 4.
- Request API documentation and rate limits from every shortlisted vendor.
- Run the integration scenario with one live connection in the proof of concept.
- Start the security review during Checkpoint 5.
- Confirm in writing who maintains each connector.
- Agree export format and migration rate before signature.
Frequently asked
What should IT check in a DAM selection?
IT should check single sign-on, user provisioning, hosting regions for storage and AI processing, API rate limits, webhook support, connector ownership and export format in a DAM selection. Each check needs written evidence or a live demonstration. Claims without evidence score as unproven.
How do you evaluate DAM API capability?
DAM API capability is evaluated by reading the public documentation, checking rate limits and bulk endpoints, testing webhooks and running one live integration in the proof of concept. The test should use production-like volumes, such as a sample of 2,000 to 10,000 assets, a DAMSelection rule of thumb.
Does a SaaS DAM need a security review?
A SaaS DAM needs a security review covering certifications, penetration test results, sub-processors, data processing terms and business continuity. Starting the review in parallel with demos avoids a delay of four to eight weeks after the decision, a DAMSelection assessment.
Where should a DAM be hosted for European companies?
A DAM for European companies is usually hosted in an EU region for primary storage, backups and CDN origin. The IT architect also checks where AI features process assets, because AI processing can run in a different region from storage.
Should a DAM connect directly to the PIM?
A DAM should connect to the PIM through a maintained connector or a documented API pattern when product images and documents flow to commerce channels. DAMSelection assessment: DAM and PIM form one product content supply chain, so both systems need one shared data model.